Shipping Policy
Shipping Policy
Last updated: 12.14.2023
Thank you for choosing Threndzs! We are committed to providing you with the best possible service. Please read our shipping policy carefully to understand the terms and conditions of your purchase.
1. Processing Time
All orders are processed within [processing time], excluding weekends and holidays. Please note that processing time may be longer during peak seasons or sales events.
2. Shipping Rates
Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before completing your purchase.
3. Shipping Methods
We offer the following shipping methods:
- **Standard Shipping:** Estimated delivery within 7 days.
- **Express Shipping:** Estimated delivery within within 2 days.
Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on various factors, including your location, weather conditions, and carrier delays.
4. International Shipping
We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Customs and import duties may apply and are the responsibility of the recipient.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by entering the provided tracking number on our website or the carrier's website.
6. Order Delays
While we strive to deliver your orders promptly, unforeseen circumstances such as weather conditions, customs clearance, or carrier delays may cause delays. Threndzs is not responsible for such delays.
7. Missing or Damaged Items
In the rare event that your order arrives with missing or damaged items, please contact our customer service within 7 days of receiving your order. We will work to resolve the issue promptly.
8. Returns and Exchanges
Please refer to our [Return Policy] for information on returns and exchanges.
9. Changes to Shipping Policy
Threndzs reserves the right to modify or update this Shipping Policy at any time. The date of the last update will be indicated at the top of the document.